On the 31st May 2019 a complaint against Broxbourne Borough Council was finalised and the complaint was upheld. This complaint was in relation to the late overnight works for High Leigh Garden Village.
Summary: Mr Y complains about the Council’s decision not to enforce against breaches of planning control at a development site close to his home. The Ombudsman does not uphold this part of the complaint because the Council was entitled to resolve the breaches informally. Mr Y also complains about the Council’s decision to grant permission for noisy works under Section 61 of the Control of Pollution Act. The Ombudsman finds fault because the Council approved the application without visiting the site and noting errors in the measurements. This meant the developer was not required to install additional acoustic barriers, and so Mr Y suffered more disturbance than necessary for eight nights in total. The Council will apologise and pay £150 to Mr Y.
Residents are missing deliveries, post and friends/ family are unable to locate their property as the postcode of EN11 8SJ has been moved on Google Maps.
We believe this has occurred as the contractors Breheny Civil Engineering were using residents postcode as a way to locate somewhere near their construction site. This is not acceptable and though they now have their own postcode, the issue they caused still exists.
It is not fair that Lands Improvement Holdings and Breheny Civil Engineering have affected residents lives, but not put things right. Residents are having to try and get this issue resolved.
We once again call on the incompetent councils, Hertfordshire County Council and Broxbourne Borough Council to monitor the development and prevent local residents lives being unfairly impacted.
For clarity the planning permission states: “No construction work or delivery of materialsrelating to this permission shall be carried out on any Sunday, Public or Bank Holiday nor at any other time, except between the hours of 8.00 a.m. – 6.00 p.m. on Mondays to Fridays and between the hours of 8.00 a.m. – 1.00 p.m. on Saturdays. Reason – to protect neighbouring amenity” – planning permission
Planning permission for the High Leigh Garden Village development was contentious from the start, with multiple objections from residents during the initial stages. Some of the concerns raised by residents have been ignored, including the use of Lord Street and Dinant link road – now these issues that were raised many years ago are cropping up.