On the 31st May 2019 a complaint against Broxbourne Borough Council was finalised and the complaint was upheld. This complaint was in relation to the late overnight works for High Leigh Garden Village.
Summary: Mr Y complains about the Council’s decision not to enforce against breaches of planning control at a development site close to his home. The Ombudsman does not uphold this part of the complaint because the Council was entitled to resolve the breaches informally. Mr Y also complains about the Council’s decision to grant permission for noisy works under Section 61 of the Control of Pollution Act. The Ombudsman finds fault because the Council approved the application without visiting the site and noting errors in the measurements. This meant the developer was not required to install additional acoustic barriers, and so Mr Y suffered more disturbance than necessary for eight nights in total. The Council will apologise and pay £150 to Mr Y.
Residents are missing deliveries, post and friends/ family are unable to locate their property as the postcode of EN11 8SJ has been moved on Google Maps.
We believe this has occurred as the contractors Breheny Civil Engineering were using residents postcode as a way to locate somewhere near their construction site. This is not acceptable and though they now have their own postcode, the issue they caused still exists.
It is not fair that Lands Improvement Holdings and Breheny Civil Engineering have affected residents lives, but not put things right. Residents are having to try and get this issue resolved.
We once again call on the incompetent councils, Hertfordshire County Council and Broxbourne Borough Council to monitor the development and prevent local residents lives being unfairly impacted.
To residents of Lord Street, Kennedy Avenue, Langton Road, Box Lane, all adjoining roads, councillors of Broxbourne and Hertfordshire and supporters of this campaign, you are invited to a group photo on the Saturday 9th February 2019, at 2:30pm on Lord Street where it joins Langton Road with the Hertfordshire Mercury.
Everyone is invited to attended, please let your neighbours and friends near Lord Street know and anyone affected by these works.
Dear Broxbourne Borough Council, Hertfordshire County Council and Lands Improvement Holdings,
As you’ll be aware the highly disputed and planning permission breaching works have already begun on Lord Street. From the 4th February 2019 onwards Lord Street will be subject to closures, causing current residents to unfairly suffer. It is clear in the planning documents that the gas and electricity utilities were meant to come via Hertford Road, instead you have chosen to ignore this and have done so without informing local residents as to why. We still don’t know why, and honestly it is hard going to get the truth from you. Will you tell us why the planning permission has changed?
Throughout the High Leigh Garden Village development so far there have been numerous planning permission breaches, some of these breaches have resorted in Broxbourne Council contacting Lands Improvement Holdings or Breheny Civil Engineering, requesting that they adhere to the planning permission or planning conditions. It is believed that a formal planning enforcement notice has never been served on Lands Improvement Holdings or Breheny Civil Engineering.
We reached out to Phil Bibby regarding the dire ongoing Dinant Link Road situation, as many residents were unsure as to what is going on.
Will the same contractors be allowed to carry out the works in Spring of 2019? In regards to this, many residents are concerned that the current contractors have failed to adequately carry out the works numerous times and questions regarding competency are now being raised.
Under the Section 278 Agreement we have with the developer, it is their responsibility to appoint a contractor for these works and to ensure that these works are carried out to an appropriate standard.
There is a document produced in 2014 that clarifies the intended use of Lord Street (page A35/ A36) and it is clear from this document that Lord Street is being misused for utilities, when clearly these were meant to come via Hertford Road, except the sewer which was only advised.
“8.102 The principal service corridor into the site will be from Hertford Road to the north through land that is in the applicant’s ownership. Gas, water and electricity will brought in from this point. ”
It is extremely clear where the utilities were meant to come from (Hertford Road) and not via Lord Street. We hope Jeff Stack, the chief executive of Broxbourne Borough Council is able to provide some more insight regarding this document as his signature and name are listed on the final page.
In regards to the sewage it does however state: “8.104 The applicants have advised that the development would be sewered through Lord Street which is likely to necessitate the need for pumping from large parts of the development”
The document makes no reference to the need for a total closure or closure of any kind in regards to Lord Street for sewer works. The closure is unexpected and comes as a surprise to many residents who will be left inconvenienced.
The stance that utilities were always going to come via Lord Street, that Lands Improvement Holdings maintain is misguided and clearly false due to publication of this document and other meetings, such as at the spotlight.
Residents continue to be left in the dark as to why Lord Street is being used for utilities.
Today a local resident spotted a sign with a request that traffic wait while a red light is shown.
However, the traffic light was faulty and would be set up later that day which lead to confusion for road users.
The road user also reports that the view of the road was obscured and that there was no place to pull aside. We request that ameon™ utilities engineering make sure the road is safe to use at all times and that all temporary traffic lights are correctly installed.
We have reached out to ameon for comment and will update this article if we hear back.
This unapologetic letter states the time and place of their meeting where residents can ask the developers questions. It also states that the closure of Lord Street is expected to last no longer than 8 weeks and a total of 3 months of works. This seems a little hopeful based on the works carried out on Dinant Link Road dumbbell roundabout, which overran with multiple issues.
Make your voice known to any workers on Lord Street after the 7th January (in relation to these works), they aren’t welcome here.