On the 31st May 2019 a complaint against Broxbourne Borough Council was finalised and the complaint was upheld. This complaint was in relation to the late overnight works for High Leigh Garden Village.
Summary: Mr Y complains about the Council’s decision not to enforce against breaches of planning control at a development site close to his home. The Ombudsman does not uphold this part of the complaint because the Council was entitled to resolve the breaches informally. Mr Y also complains about the Council’s decision to grant permission for noisy works under Section 61 of the Control of Pollution Act. The Ombudsman finds fault because the Council approved the application without visiting the site and noting errors in the measurements. This meant the developer was not required to install additional acoustic barriers, and so Mr Y suffered more disturbance than necessary for eight nights in total. The Council will apologise and pay £150 to Mr Y.
Residents are missing deliveries, post and friends/ family are unable to locate their property as the postcode of EN11 8SJ has been moved on Google Maps.
We believe this has occurred as the contractors Breheny Civil Engineering were using residents postcode as a way to locate somewhere near their construction site. This is not acceptable and though they now have their own postcode, the issue they caused still exists.
It is not fair that Lands Improvement Holdings and Breheny Civil Engineering have affected residents lives, but not put things right. Residents are having to try and get this issue resolved.
We once again call on the incompetent councils, Hertfordshire County Council and Broxbourne Borough Council to monitor the development and prevent local residents lives being unfairly impacted.
We reached out to Phil Bibby regarding the dire ongoing Dinant Link Road situation, as many residents were unsure as to what is going on.
Will the same contractors be allowed to carry out the works in Spring of 2019? In regards to this, many residents are concerned that the current contractors have failed to adequately carry out the works numerous times and questions regarding competency are now being raised.
Under the Section 278 Agreement we have with the developer, it is their responsibility to appoint a contractor for these works and to ensure that these works are carried out to an appropriate standard.